Spinanzia Casino Privacy Policy

We are Spinanzia Casino, and this policy explains how we handle the personal information you share with us. When you open an account, we ask for your name, date of birth, email address, phone number and residential address. We use these details to confirm that you are of legal age, to run identity checks and to keep your AUD balance tied to the right person.

Payment data is handled separately. Card deposits by Visa or Mastercard go through encrypted payment gateways, so we never store your full card number. For Skrill, Neteller and Paysafecard we keep only the transaction reference. For crypto deposits in Bitcoin, Ethereum, Litecoin, Dogecoin, TRON or USDT, we record the wallet address and transaction hash to match funds to your account.

We also log technical data such as your IP address, device type and session activity. This helps us spot suspicious logins, prevent bonus abuse and fix site errors. We share data only with payment processors, verification services and game providers like Evolution or Pragmatic Play when a game session needs it.

You can ask for a copy of your data, request corrections or close your account at any time. Contact us through live chat, email or phone and we will reply within 30 days.

We are Spinanzia Casino, and we collect only the information needed to run your account, process payments and meet our legal duties. At registration we ask for your full name, date of birth, email address, phone number and residential address. Your date of birth confirms you are over 18 before you place a single bet or spin on Gates of Olympus. Before your first withdrawal we may also request a photo ID and a recent utility bill to verify your identity.

Payment data depends on the method you choose. For Visa and Mastercard we store a masked card number and the transaction reference, never the full card details. With Skrill, Neteller or Paysafecard we keep the wallet ID or voucher reference. For Bitcoin, Ethereum, Litecoin, Dogecoin, TRON and USDT deposits we record the wallet address and transaction hash, because blockchain transfers cannot be reversed without them.

We also log technical data automatically: IP address, device type, browser version, login times and your betting history across casino, live and sportsbook products. This helps us spot fraud, enforce bonus terms on offers like the 250 free spins, and fix bugs. If you contact us by live chat, email or phone, we keep the conversation for up to 24 months so we can resolve disputes fairly.

At Spinanzia Casino we keep personal data only for as long as there is a clear reason to hold it. Your account details, such as your name, date of birth, email address and verified identity documents, stay on file while your account is open. After you close it, we keep them for a set period so we can meet anti-money laundering and record-keeping duties under our Curaçao licence. This is usually five years from the date of your last transaction.

Payment records follow the same rule. Deposits and withdrawals in AUD, whether made by Visa, Mastercard, Skrill, Neteller, Paysafecard or crypto wallets such as Bitcoin, Ethereum and USDT, are logged with the date, amount and method. We never store full card numbers. Our payment processors handle those, and we only keep a masked reference.

Gameplay history from providers like Evolution, Pragmatic Play and NetEnt is stored to settle disputes and check bonus terms. Chat transcripts and support emails are kept for up to two years. When a retention period runs out, we delete the data or anonymise it so it can no longer be linked to you. You can ask for early deletion at any time, and we will tell you which records the law requires us to keep.

We are Spinanzia Casino, and the data you share with us when you register, deposit in AUD or contact support still belongs to you. You can ask for a full copy of the personal information on your account at any time: name, date of birth, address, verification documents, transaction history across Visa, Mastercard, Skrill, Bitcoin, USDT and the other methods we support, plus logs of your live chat and email conversations with our team.

If something is wrong, tell us and we will correct it. You can also limit how we use your data for marketing, switch off promotional emails and SMS from your account settings, or object to profiling used to tailor bonus offers such as our 25% reload with 250 free spins.

Deletion works a little differently. You can close your account and ask us to erase your data, but some records have to stay for a set period under anti-money laundering and licensing rules. Payment and identity records are the main example. Once that period ends, we delete them.

To use any of these rights, contact us by email, live chat or phone. We answer every request within 30 days, and we may ask you to confirm your identity first.

Cookies are small text files that your browser saves when you visit Spinanzia Casino. We use them to keep you signed in between pages, remember your preferred currency (AUD) and language, and hold your session open while you move from a Gates of Olympus spin to the sportsbook without logging in again. Without these essential cookies, the cashier and account area would not work properly.

We also set a smaller group of performance cookies. They tell us which pages load slowly, which games people open most often, and where a deposit form gets abandoned. This data is grouped and does not identify you by name. Some game studios, including Evolution and Pragmatic Play, may place their own cookies when you launch one of their titles, mainly to stream the game and track round results.

Marketing cookies are optional. They help us measure which partner sites send players our way and show you relevant offers, such as the 250 free spins welcome package. You can accept or decline them in the cookie banner on your first visit, and change your choice at any time from the settings link in the footer.

Most browsers also let you block or delete cookies manually. If you block essential ones, you may be logged out or unable to make a deposit. For questions about any cookie we use, contact our team by live chat, email or phone.

We are Spinanzia Casino, and we use the General Data Protection Regulation (GDPR) as our standard for handling personal data, including for players outside the European Union. In practice, we collect only what we need to open your account, verify who you are and process payments in AUD or crypto. That means your name, date of birth, address, email and phone number, plus the details linked to the payment method you choose, such as a Visa or Mastercard card, a Skrill or Neteller account, or a Bitcoin, Ethereum or USDT wallet address.

Each type of data has a stated purpose and a legal basis. We process account and payment details to carry out our agreement with you. We process identity documents to meet anti-money laundering checks. We send marketing emails only if you consent, and you can withdraw that consent at any time in your profile settings.

GDPR gives you the right to get a copy of your data, correct anything that is wrong, ask us to delete it, restrict or object to how we process it, and receive it in a portable format. You can send a request through live chat, email or phone, and we reply within one month. The law requires us to keep some records, such as transaction history, for a fixed period. If we can only meet part of a deletion request, we will tell you which records we have to keep and why.